HEROES: PEMUDAH

I might say that i'm very impressed by PEMUDAH

MUDAH means 'easy'

PE _ MUDAH means 'easy man' like 'superman' or 'batman'

Just that the super hero powers are nothing like the Justice League or Xmen or even HEROES... PEMUDAH super hero powers is that he ease yr way to solve your problems or issues ... its like yr guardian angel...

If you have ANY problem...either in business, community issues, service issue related to government ministries or agencies...PEMUDAH will fly to you for the rescue...

Ive heard bout them but never tot that it actually work:)

YES...

Ive contacted them for 'some' issues

i was so happy after 2 days ...they sent me an email reply...

not just a reply saying that they "have received yr comment and we will get back to you soon!" like most ministries/etc

this is an email by them forwarding me the correspondences email they have sent to the relevant ministries and cc it to PMs office...

i must say....

WOW

well... i hope the Villains are not stronger than the super hero PEMUDAH..



to be continued...



Below are some background on PEMUDAH or you can go to www.pemudah.gov.my



PEMUDAH Background

The idea for a high-powered taskforce to address bureaucracy in business-government dealings was first introduced in the Prime Minister’s annual speech to the Civil Service on 11th January 2007. It was recognised that a concerted cross-ministerial initiative was needed to effect greater improvement in the way government regulates businesses. To be truly relevant, it was also essential to have active participation by the private sector.

On 7th February 2007, the Special Taskforce to Facilitate Business or PEMUDAH (taken from the taskforce’s Malay name ‘Pasukan Petugas Khas Pemudahcara Perniagaan’) was established. Reporting directly to the Prime Minister, the team comprises 23 highly respected individuals from both the private and public sectors. It is co-chaired by Y.Bhg. Tan Sri Mohd Sidek Hassan, the Chief Secretary to the Government of Malaysia and Y.Bhg. Tan Sri Datuk Yong Poh Kon, President of the Federation of Malaysian Manufacturers.

Terms of Reference:
To review the status of the public services delivery system in terms of processes, procedures, legislation and human resource towards introducing improvements;
To study best practices in the private sector that can be adopted by the public sector;
To coordinate programs across public sector agencies towards enhancing Malaysia's competitiveness;
To monitor the implementation of policies, strategies and procedures aimed towards improving the efficiency and effectiveness of the public delivery system; and
To take appropriate action in addressing issues raised during Cabinet meetings regarding the public delivery system.


Values
The vision of PEMUDAH is to achieve a globally benchmarked, customer-centric, innovative and proactive public service in support of a vibrant, resilient and competitive economy.

This vision is underpinned by the following values:

A sense of urgency
Proactive public-private sector collaboration
Facilitation, not hampering
No more regulation than necessary
Zero tolerance for corruption